Pipedrive vs Zoho CRM

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Here is how Pipedrive and Zoho CRM compare on price, free plans and our scores. This quick view is built from the facts we have checked so far.

Overall winner

Pipedrive

Pipedrive scores 8.3/10 to Zoho CRM’s 8.0/10 on our weighted scorecard. Best for: small sales teams that live in their pipeline.

Category wins: Pipedrive 2, Zoho CRM 2, tied 1. How we score

PipedriveOverall winner
Zoho CRM
Best forSmall sales teams that live in their pipelineBudget-conscious teams that want lots of features
Paid plans from$14/monthLite plan, per seat, billed annually$14/monthStandard edition, per user, billed annually ($20 billed monthly)
Free planNoYes
Free trial14 daysNot listed
Overall score8.3/10 Better8.0/10
Ease of use9.0/10 Better7.0/10
Features8.0/108.5/10 Better
Value for money8.0/109.0/10 Better
Support8.0/10 Better7.0/10
Key features
  • Visual sales pipeline
  • Email sync and tracking
  • Activity reminders
  • Workflow automation
  • Sales reporting
  • Lead and deal management
  • Workflow rules
  • Sales forecasting
  • Custom dashboards
  • AI assistant
Visit site Pipedrive (opens in a new tab)Visit site Zoho CRM (opens in a new tab)

Prices checked on the vendors’ websites on 10 November 2026. Prices change often, so check before you buy.

Pipedrive

Sales pipeline CRM built around deals

8.3/10
Best for
Small sales teams that live in their pipeline
Paid plans from
$14/monthLite plan, per seat, billed annually
Free plan
No
Free trial
14 days

What we like

  • Visual pipeline that is easy to learn
  • 14-day free trial, no credit card needed
  • Strong mobile app

Watch out for

  • No free plan
  • Automations and reporting are limited on the Lite plan
  • Costs add up per seat

Prices checked on the vendors’ websites on 10 November 2026. Prices change often, so check before you buy.

Zoho CRM

Feature-rich, budget-friendly CRM with a free edition

8.0/10
Best for
Budget-conscious teams that want lots of features
Paid plans from
$14/monthStandard edition, per user, billed annually ($20 billed monthly)
Free plan
Yes

What we like

  • Free edition for up to 3 users
  • Lots of features for the price
  • Works with the wider Zoho app suite

Watch out for

  • Interface can feel busy
  • Setup takes longer than simpler CRMs
  • Support quality varies by plan

Prices checked on the vendors’ websites on 10 November 2026. Prices change often, so check before you buy.

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